Our website address is: https://bgvmarkets.com.

This Privacy Policy explains what personal data is collected when you use the bgvmarkets.com, any bgvmarkets.com mobile application (“BgvMarkets”) and the services provided through it (together the “Service”), how such personal data will be used, shared.

BY USING THE SERVICE, YOU PROMISE US THAT (I) YOU HAVE READ, UNDERSTAND AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR HAVE HAD YOUR PARENT OR GUARDIAN READ AND AGREE TO THIS PRIVACY POLICY FOR YOU). If you do not agree, or are unable to make this promise, you must not use the Service. In such case, you must contact the support team via email to request deletion of your account and data.

Online registration

Advertisers are required to register with https://bgvmarkets.com  in order to advertise. We offer an online registration system. This is the only occasion where we track customer usage, and this is to ensure that customers supplying payment information can do so in a safe and secure manner.

When a customer uses our online registration function, a session cookie is created. This creates a unique identifier, ensuring that your payment details can only be attached to your application, guarding against fraudulent activity. The session cookies have a short lifespan and ‘time-out’ after a short period of time. The cookies are not logged by the https://bgvmarkets.com and we do not retain a record.

  1. FOR WHAT PURPOSES WE PROCESS YOUR PERSONAL DATA

We process your personal data:

1.1. To provide our Service

This includes enabling you to use the Service in a seamless manner and preventing or addressing Service errors or technical issues.

2.2. To customize your experience

We process your personal data to adjust the content of the Service and make offers tailored to your personal preferences and interests.

2.3. To manage your account and provide you with customer support

We process your personal data to respond to your requests for technical support, Service information or to any other communication you initiate. This includes accessing your account to address technical support requests. For this purpose, we may send you, for example, notifications or emails about the performance of our Service, security, payment transactions, notices regarding our Privacy Policy.

2.4. To communicate with you regarding your use of our Service

We communicate with you, for example, by push notifications or in the chat. As a result, you may, for example, receive a notification whether on the Website or via email that you received a new message on BGV Market. To opt out of receiving push notifications, you need to change the settings on your browser or mobile device. To opt out of certain type of emails, you need to follow unsubscribe link located in the footer of the email, by contacting our support team at support@bgvmarkets.com.

The services that we use for these purposes may collect data concerning the date and time when the message was viewed by our users, as well as when they interacted with it, such as by clicking on links included in the message.

2.5. To research and analyze your use of the Service

This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop BGV Markets and our new products. We also use such data for statistical analysis purposes, to test and improve our offers. This enables us to better understand what features and sections of BGV Markets our users like more, what categories of users use our Service. As a consequence, we often decide how to improve BGV Markets based on the results obtained from this processing. For example, if we discover that Jobs section is not as popular as others, we may focus on improving it.

2.6. To send you marketing communications

We process your personal data for our marketing campaigns. We may add your email address to our marketing list. As a result, you will receive information about our products, such as for example, special offers, and products of our partners. If you do not want to receive marketing emails from us, you can unsubscribe following instructions in the footer of the marketing emails, by contacting our support team at support@bgvmarkets.com.

We may also show you advertisements on the Website, and send you push notifications for marketing purposes. To opt out of receiving push notifications, you need to change the settings on your device or/and browser.

2.7. To personalize our ads

We and our partners use your personal data to tailor ads and possibly even show them to you at the relevant time. For example, if you have visited our Website, you might see ads of our products, for example, in your Facebook’s feed.

  1. UNDER WHAT LEGAL BASES WE PROCESS YOUR PERSONAL DATA

We process your personal data, in particular, under the following legal bases:

3.1. your consent;

3.2. to perform our contract with you;

3.3. for our (or others’) legitimate interests; Under this legal basis we, in particular:

  • communicate with you regarding your use of our Service

This includes, for example, sending you push notifications reminding you that you have unread messages. The legitimate interest we rely on for this purpose is our interest to encourage you to use our Service more often. We also take into account the potential benefits to you.

  • research and analyze your use of the Service

Our legitimate interest for this purpose is our interest in improving our Service so that we understand users’ preferences and are able to provide you with a better experience (for example, to make the use of our mobile application easier and more enjoyable, or to introduce and test new features).

  • send you marketing communications

The legitimate interest we rely on for this processing is our interest to promote our Service in a measured and appropriate way.

  • personalize our ads

The legitimate interest we rely on for this processing is our interest to promote our Service in a reasonably targeted way.

  • enforce our Terms of Use and to prevent and combat fraud

Our legitimate interests for this purpose are enforcing our legal rights, preventing and addressing fraud and unauthorised use of the Service, non-compliance with our Terms of Use.

3.4. to comply with legal obligations.

  1. WITH WHOM WE SHARE YOUR PERSONAL DATA

We share information with third parties that help us operate, provide, improve, integrate, customize, support, and market our Service. We may share some sets of personal data, in particular, for purposes and with parties indicated in Section 2 of this Privacy Policy. The types of third parties we share information with include, in particular:

4.1. Service providers

We share personal data with third parties that we hire to provide services or perform business functions on our behalf, based on our instructions. We may share your personal information with the following types of service providers:

  • cloud storage providers (Amazon)
  • data analytics providers (Facebook, Google,)
  • marketing partners (in particular, social media networks, marketing agencies, email delivery services; such as Facebook, Google)
  • payment services providers(Flutterwave)

4.2. Law enforcement agencies and other public authorities

We may use and disclose personal data to enforce our Terms of Use, to protect our rights, privacy, safety, or property, and/or that of our affiliates, you or others, and to respond to requests from courts, law enforcement agencies, regulatory agencies, and other public and government authorities, or in other cases provided for by law.

4.3. Third parties as part of a merger or acquisition

As we develop our business, we may buy or sell assets or business offerings. Customers’ information is generally one of the transferred business assets in these types of transactions. We may also share such information with any affiliated entity (e.g. parent company or subsidiary) and may transfer such information in the course of a corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.

  1. AGE LIMITATION

We do not knowingly process personal data from persons under 16 years of age. If you learn that anyone younger than 16 has provided us with personal data, please contact us at support@bgvmarkets.com.

  1. DATA RETENTION

We will store your personal data for as long as it is reasonably necessary for achieving the purposes set forth in this Privacy Policy (including providing the Service to you), which includes (but is not limited to) the period during which you have a Bgvmarkets.com account. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

  1. Registering as a Data Controller or Data Processor

When an advertiser or individual is required to register with https://bgvmarkets.com/ an online record of their registration is created. We do not retain manual registration records.

  1. Reporting a Breach of Data Protection

We take breach notifications from organisations who are self-reporting a lapse in data protection, or from individuals whose own personal data has been disclosed without their consent. We only gather such information as is necessary to investigate and take action in a case. Breach report material is stored in electronic format for six years from the last date of action on the file. It will be securely stored and available only to those who need to access it.

  1. Changes to our Privacy Statement

This is a live document, under regular review. This policy was last updated in July 2022.

How to contact us

If you require further information regarding our Privacy Statement, you can contact us at https://bgvmarkets.com or write to us at support@bgvmarkets.com.

 

Comments are closed.